Privacy policy
Effective Date: December 26, 2025
Soul and Body Wellness Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the "Site"). Please read this policy carefully. By using our Site, you agree to the practices described below.
1. Information We Collect
Personal Information
When you visit the Site or make a purchase, we may collect certain information from you, including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party payment processors)
- Account login details, if you create an account
Automatically Collected Information
When you browse our Site, we may automatically collect certain information, such as:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent on the Site
- Referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about purchases, updates, or customer service inquiries
- Improve and optimize our Site and offerings
- Personalize your shopping experience
- Send promotional emails or newsletters (you may opt out at any time)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: Payment processors, shipping carriers, email marketing platforms, and website hosting services that help us operate our business
- Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or governmental requests
- Business Transfers: In connection with a merger, sale, or transfer of all or part of our business assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can choose to disable cookies through your browser settings, but some features of the Site may not function properly as a result.
5. Email Communications
If you opt in to receive emails from us, we may send you updates, promotions, and wellness-related content. You can unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates to your information
- Request deletion of your personal data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
9. Children’s Privacy
Soul and Body Wellness Solutions does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Soul and Body Wellness Solutions